Privacy Policy
Effective Date: September 21, 2026
Welcome to MyWay! This Privacy Policy explains how MyWay ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application.
1. Information We Collect
A. Information You Provide to Us
- Account Information: Phone number, full name, and profile picture.
- Verification Documents: CNIC, Driving License, Student ID, and Vehicle Registration documents.
- Communications: Support emails and in-app chat.
B. Information Collected Automatically
- Location Data: Precise geolocation data. Drivers broadcast live location. Passengers use location to find rides.
- Device Information: OS, device model, and crash logs.
- Usage Data: Ride requests, route publishing, and search history.
2. How We Use Your Information
- To Provide the Service: Match drivers with passengers.
- Safety and Security: Verify identity and prevent fraud.
- Communication: Push notifications for ride requests.
3. How We Share Your Information
We do not sell your personal information. We share information:
- With Other Users: To facilitate rides (names, verification badges, live location).
- With Service Providers: Supabase (database) and mapping APIs.
- For Legal Reasons: If required by law enforcement.
4. Special Notice on Location Data (Google Play Compliance)
- Foreground Location: Used to display your position on the map.
- Background Location: If you broadcast a route as a Driver, the app requires background location to ensure passengers can track your arrival.
5. Data Retention and Deletion
You have the right to request the complete deletion of your account. You can do this in the app via Settings > Delete Account, or by emailing mywayisb@gmail.com. Upon request, all location histories and personal identifiers will be purged within 30 days.
6. Contact Us
Email: mywayisb@gmail.com