Account & Data Deletion

At MyWay, we value your privacy and give you full control over your personal data. If you wish to delete your account and all associated data, you can do so easily using either of the methods below.

Method 1: Delete directly within the MyWay App (Recommended)

You can instantly delete your account and all associated data directly from the MyWay app:

  1. Open the MyWay app and log in.
  2. Open the Side Menu.
  3. Tap on Settings.
  4. Scroll down to the Account section.
  5. Tap on Delete Account and confirm your choice.

Method 2: Request Deletion via Email

If you no longer have access to the app, you can request data deletion via email:

  1. Send an email to mywayisb@gmail.com from the email address or phone number associated with your MyWay account.
  2. Use the subject line: "Account Deletion Request".
  3. In the body of the email, include your full name and the phone number used to register.

What happens when you delete your account?

  • Your personal profile (name, phone number, profile picture) will be permanently deleted.
  • All verification documents (CNIC, Driving License, etc.) will be permanently purged from our secure servers.
  • Your ride history and location data will be anonymized or deleted.